TenantShield for Letting Agents

Stop Losing Deposit Disputes. Give Your Inspectors the Framework They Need.

Professional evidence documentation + dispute support. Keep 65% of inspection revenue. We handle the rest.

Book a 20-Minute Call See How It Works

47%

of landlords lose deposit disputes - not because of lack of evidence, but poor formatting

£6,500

average loss per dispute, before legal costs

65%

of inspection revenue stays with you - we take 35% for the framework and dispute support

The Problem

Your Inspectors Are Good. But They're Not Trained to Win Disputes.

Here's the reality: 47% of landlords lose deposit disputes. Not because the damage wasn't documented. But because the evidence wasn't formatted in a way arbitrators accept.

Your inspectors take photos. They note damage. They do their job well. But they're not trained on what arbitrators actually need to see:

Timestamped baseline documentation
Damage classification (normal wear vs. tenant damage)
Maintenance trail documentation
Legal compliance proof

When disputes arise, you're exposed. Your landlords blame you. Your reputation suffers.

When evidence fails, everyone loses

Your Landlords Lose an average of £6,500 per dispute - and blame their agent

Your Agency Reputation damage, strained client relationships, lost renewals

Your Inspectors Doing good work that doesn't hold up - through no fault of their own

Your Revenue Disputes cost time and resource you don't have

The Solution

We Give Your Inspectors the Framework They Need. You Keep 65%.

We provide the framework

A proven checklist and training video showing your team exactly what arbitrators need to see.

Your inspectors do the work

They use our checklist. They take photos. They document damage. Nothing changes in your workflow.

We handle disputes

When a dispute arises, we review the evidence, identify gaps, and provide expert support. You're never alone.

You keep 65%

We take 35% for the framework and dispute support. You keep the rest. No hidden fees.

No software. No integration headaches. No learning curve. Simple checklist, proven framework, expert support when you need it.

How It Works

Three Simple Steps to Reduce Dispute Losses

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We Train Your Team

30-minute video showing exactly what arbitrators need to see. Your inspectors watch it once. They know the framework. Done.

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You Use Our Checklist

Simple PDF checklist. Your inspectors print it or use it on their phones. They follow it on every inspection. Nothing complicated.

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We Support Disputes

When a dispute arises, you send us the evidence. We review it, identify gaps, provide expert opinion, and help you prepare for arbitration.

Revenue Model

Illustrative Revenue Potential: £15,000–30,000/Year Per Agent

Projections based on typical South East London portfolios of 100–200 managed properties. Actual results will vary by agency size and inspection volume.

Inspection Revenue

Properties under management100–200

Inspections per year200–400

Your cut per inspection£50–100

Annual inspection revenue£10,000–40,000

Your annual take £10–40k

Your inspectors keep doing what they're already doing. We just make them better at it.

Dispute Support Revenue

Average disputes per year5–10

Your cut per dispute£200–350

Annual dispute revenue£1,000–3,500

Combined annual revenue £11–43.5k

Zero additional work. Your inspectors follow the checklist. We do the rest.

Why TenantShield

Why Letting Agents Choose TenantShield

✅ No Software to Learn

Simple checklist, not another platform. Your inspectors won't need onboarding.

✅ No Integration Headaches

Works with your existing workflow. No APIs, no logins, no tech stack changes.

✅ Expert Support Included

Founder has managed 56 tenants, navigated multiple disputes, knows what arbitrators need to see.

✅ Dispute Support Included

We handle arbitration prep, not just documentation. You're never alone in a dispute.

✅ Proven Framework

Based on real arbitrator feedback, not guesswork. Built from live dispute experience.

✅ New Revenue Potential

Projected £15,000–30,000/year based on a typical South East London portfolio.

✅ Competitive Advantage

Your inspectors become TenantShield-certified. A differentiator for landlord pitches.

✅ White-Label Available

Brand it as your own service. Contact us to discuss white-label options.

About

Built by Someone Who's Been in the Room with Arbitrators

Pareace Sargeant-Mascoe, Founder of TenantShield

I'm Pareace. I've managed 56 tenants across 8 properties over 5+ years. I've navigated multiple deposit disputes. I know exactly what arbitrators look for - and what they reject.

I built TenantShield because I saw the same problem over and over: landlords losing disputes not because they didn't have evidence, but because the evidence wasn't formatted correctly.

I wanted to solve this for letting agents. You already have inspectors. You already do the work. You just need the framework to do it tribunal-ready.

That's what TenantShield for Agents is.

Housing & Property Professional IAM Foundation Asset Certificate IOSH Health & Safety 56 Tenants · 8 Properties Southeast London

Pilot Programme

Now Onboarding Pilot Partners

TenantShield is currently working with a small group of letting agencies across South East London as part of our founding partner cohort. Pilot partners get priority access, locked-in founder pricing, and direct input into how the service develops.

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South East London Focus

Lewisham · Greenwich · Southwark · Bromley · Croydon · Bexley

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Founder Pricing — Limited Spots

Pilot partners lock in preferential rates before we open to the wider market.

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Shape the Product

Your feedback directly influences how TenantShield works for agencies like yours.

Apply to Join the Pilot →

15-minute call · No obligation · South East London agencies only

FAQ

Common Questions

Do we need to use new software?

No. We provide a checklist and training video. Your inspectors use what they already have - cameras, phones. No new software to learn.

How much does it cost?

Nothing upfront. We take 35% of inspection revenue, you keep 65%. No hidden fees, no monthly charges.

What if we don't have many disputes?

You still get the framework and training. Your inspectors become better at documentation. You keep 65% of inspection revenue regardless.

How long does the training take?

30 minutes. Your team watches a video once. They know the framework. That's it.

What if we already have an inventory clerk?

Perfect. We work with your existing inspectors. We just give them the framework to do it tribunal-ready.

Can we white-label this?

Yes. We can brand it as your service. Contact us directly to discuss white-label options and pricing.

What happens if a dispute arises?

You send us the evidence. We review it, identify gaps, provide expert opinion, and help you prepare for arbitration.

How long does dispute support take?

Typically 3–5 business days for initial review. Arbitration support is ongoing as needed throughout the process.

Meet the Founder

Hear It Directly From Pareace

Founder of TenantShield Documentation. Five years in housing management. This is what we do and why it matters for your agency.

Book a 15-Minute Call →

Free Resource

Get Our Tribunal-Ready Inspection Checklist — Free

The exact checklist we use to produce court-ready inspection reports. Eight pages covering every room, damage classification, legal compliance, and arbitrator-grade photo requirements.

Used by inspectors who now document evidence that actually holds up in disputes.

Room-by-room inspection framework
Damage classification guide (Normal Wear vs Tenant Damage vs Pre-Existing)
Awaab's Law compliance section
Legal sign-off & inspector declaration pages
Photo requirement prompts for every room

Download the Checklist

Enter your details and we'll send you the link instantly.

✓

Here's your checklist

Thanks for downloading. Use it on every inspection from today.

📄 Open Checklist PDF

Evidence Standards

What Tribunal-Ready Evidence Looks Like

Arbitrators see hundreds of cases. The difference between winning and losing a deposit dispute is rarely the damage itself — it's how the evidence is documented. Here's what separates a strong case from one that gets dismissed.

✓ Example 1 — Move-In (Good)